Shipping & Delivery
At the Atlantic Sun, we aim to provide efficient shipping methods and transparent pricing for our customers. We only ship to mainland uk & your item should be with you within 3 to 5 working days, We carefully package all our products to ensure they reach you in perfect condition. Our goal is to build trust and loyalty by delivering a seamless shopping experience.
Damaged/Faulty items
In the event of an item arriving damaged, contact must be made to ourselves via email within 48 hours of receipt of the goods and we will advise whether a return is necessary. We request photographic evidence of all damages wherever possible (excluding silver jewellery), rather than a return. If you receive goods that are faulty or incomplete on arrival, you must notify us within 72 hours of receipt of the item in writing (by e-mail or by using the Contact Us page on the website).